Our Privacy and Security Policy


As a bank customer, you have a right to financial privacy and we have always respected this right. Trust is an important part of our relationship and we believe that your privacy should not be compromised. At the same time, we want to offer you the financial products and service you need to accomplish your financial goals. We believe we can protect your privacy and still provide service through the privacy statement outlined below.

Bank employees may through necessity acquire confidential information that customers consider to be extremely sensitive. Our employees have been instructed to know that this information must not be revealed to unauthorized persons, and that this information is not to be discussed with others within the bank unless the others involved require the information to perform their duties. By bank policy, customer financial information is released to people outside the bank only when the release is authorized by the customer, the bank, or when the information has been subpoenaed by a court, the Internal Revenue Service (IRS), or as permitted by law. Then, we make every effort to ensure that the information released is accurate and within the confines of the authorizing release document.

Under banking regulations we are required to give you a statement regarding the bank’s customer privacy protection policies. This letter contains the information that the regulations require we give you.

Categories of information the bank collects. As you probably realize, we collect information about you when you open an account and through the administration of these accounts. The categories of information the bank collects include: transaction accounts, savings accounts, certificates of deposit, safe deposit boxes, credit applications, loan accounts, and the like. We also obtain credit reports on customers from time to time.

Categories of information the bank may disclose. Except as specifically discussed elsewhere in this letter, this bank does not intend to disclose consumer or customer information to others. In particular, this bank has no intention of selling customer lists to others so that they can market products directly to you.

Categories of parties to whom the bank may disclose information. We do not provide consumer information to third parties, except as provided by law.

Information about former or inactive customers. The bank does not treat information about former or inactive customers any differently than it does that of current customers. Specifically, the bank does not release nonpublic information about former or inactive customers to outside third parties. 

Information disclosed to service providers and joint marketers.  In the course of routine business, from time to time the bank discloses nonpublic information about its customers to third parties who are under contract to the bank to perform services for the bank. When we do so the contract contains provisions that require the contractor use the information for only the purposes intended and that the contractor not divulge the information it receives from the bank to others. For example, we have a contract with a data processing service that computerizes all of our customer accounts. This contractor has access to all customer account information.

Customer rights to "opt out." If at any time in the future the bank changes its policies and shares nonpublic information about customers with outside third parties, before doing so we will notify you in advance of our intent and the notice will contain a telephone number you can call to opt-out. If you opt-out, no nonpublic information that comes from your relationship with the bank will be shared with the third party. Before information is shared, you will be given a reasonable amount of time to make this opt-out decision, but you may also choose to opt out at any time thereafter.

Disclosures required under the Fair Credit Reporting Act. Under the law the bank is permitted to share customer information with sister organizations with which the bank is affiliated. Under the Fair Credit Reporting Act you have "opt-out" rights regarding certain information. Before this information is shared with an affiliate, we will send you a notification, and we will explain to you how to opt-out. Then, if you choose to opt-out, the information will not be shared with the affiliated company.

Disclosures regarding confidentiality and security of information. The bank takes confidentiality and security of customer information seriously. We restrict access to areas where customer information is kept, and access to the information is granted only to employees who need that access in the performance of their duties. In addition, we have internal procedures that are designed specifically to protect this information from outsiders.

Thank you for banking with us. We are proud to have you as a customer, and you may rest assure that we are doing everything we can to protect the privacy of the financial information with which you have entrusted us.

Community BancShares, Inc.
Website Privacy Statement

We recognize the importance of protecting the privacy of personally-identifying information that may be submitted to us when you visit our website.

The information we receive depends on what you do when you visit our site. This is how we handle the information we learn about you from your visit to our website.

If you visit our site to read or download information on our web pages such as checking and savings account information:

We use the information we maintain to measure the number of visitors to the different pages and sections of our site, and to help us make our site more useful to visitors.

If you identify yourself by sending an e-mail or filling out forms such as contact forms and guest registers:

You may be asked for personally-identifying information in order to process your e-mail or form.  This information may be retained by us for processing and to facilitate decisions.  Information you submit to us is treated no differently than any information you might provide in a written format such as requesting a brochure or writing us a letter.

We Want To Be Very Clear

We protect and safeguard the privacy of users of our on-line services, just as we do throughout the rest of our business.  We will use personal information to identify you, to communicate with you, and to help us answer your questions.

We will NOT sell personally-identifying information to a third party for the purpose of solicitation or provide personal information to a third party for its own use.

Sometimes we send our customers information about our products and services.  If you do not wish to receive this information, or if you believe that your personal information is incorrect, please contact us.  We will investigate the situation and, if appropriate, update our records.

If you have questions that are not answered in this section please contact us.

 

Copyright ©2006 - Ross County Banking Center - Member FDIC

Customer Service - 800-223-4031 740-774-4444


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